Sign In For Best Experience   |    Sign Up   |    Learn About Membership Rewards & Benefits  

Disruptions to Global Supply Chains Affecting Retailers Worldwide

April 28, 2021

Disruptions to Global Supply Chains Affecting Retailers Worldwide

Global cargo shortages, shipping port logjams, rising air freight rates, border closures, petrol price hikes, factories operating at half capacities and more are causing shipping delays and major setbacks to the retail industry worldwide.

Air travel restrictions have considerably diminished global air cargo capacity and connectivity, while seaport capacities are increasingly being put under stress.

The issues have been creating a ripple effect since the global economies began taking the first steps towards recovery at the end of last year.

Even as more countries relax local restriction rules, Covid-19 still rages on in the essential workforce, especially in manufacturing, seaports and border checkpoints where working in close proximity and processing foreign travellers are necessary. 

International trade accounts for about 300 per cent of Singapore's gross domestic product and drives its export-focused manufacturing and services sectors.

Singapore needs to plan and be ready for more disruptions to its supply of food and other essentials, as lockdowns continue in exporting countries, said ex Minister for Trade and Industry Chan Chun Sing.

Rise in Customer Complaints, Companies Unable to Cope

Major retailers in Singapore are facing an overwhelming wave of complaints from frustrated customers and found a spike in grievances about late shipments, missing parcels, refund requests and CASE reports.

Lowered revenues means many companies were forced to downsize labour capacities and increase prices to honour financial commitments on time and smoothen operational procedures to appease the market's demand amid the chaos.

Consumers are urged to be patient and extend their understanding to retailers as they are acting on minute changes daily and working in tandem with their supply chain counterparts to ensure goods arriving to the Port of Singapore on time with enough manpower to process these bulk cargo shipments. 

Customized orders and pre-orders are bound to face inevitable delays of up to 3 months with reduced capacity in factories, so retailers have the responsibility to be more forthcoming about shipment dates and be transparent with customers to build long-lasting relationships.

To weather the storm, big and small companies need multi-pronged strategies to deal with these disruptions to global supply chains and seek various methods to keep the business afloat.

"The best way for us to protect ourselves from the competition is not by shutting out the competition, but by taking the bull by its horns and building up real capabilities for us to create new niche areas for ourselves."

(source: CNA, Hellenic Shipping News)

Also in Furniture News

Prepare Now For Year End Celebrations. The World Is In Short Of Everything.
Prepare Now For Year End Celebrations. The World Is In Short Of Everything.

September 07, 2021

The year-end holidays are near. Like clockwork, homeowners are looking to refresh their interiors, purchase new furniture, and optimize their space for Deepavali, Christmas and plan for the upcoming Chinese New Year in 2022. However, shopping for these big ticket items isn't as easy as it seems. 

Singapore’s furniture retail sector was brought to its knees when the pandemic broke out last year in 2020. Agile businesses have adapted and recalibrated to the new normal, but it will take time to return to pre pandemic levels of efficiency. Although we can see the light at the end of the tunnel with Singapore’s high vaccination rates and endemic strategy leadership, the rest of the region is not faring so well. 

Continue Reading

Malaysia's Lockdown Massively Affects Local Retailers
Malaysia's Lockdown Massively Affects Local Retailers

May 29, 2021

Malaysia's lockdown has big impacts on the Singapore retail industry, which includes electronics, textiles, furniture, raw materials and more. Read on to find out what you can do as a consumer.

Continue Reading

How You Can Save More Money By Ordering Furniture Now
How You Can Save More Money By Ordering Furniture Now

May 20, 2021

Furniture retail in Singapore is bearing the brunt of Covid-19 losses. Global cargo shortages due to closed borders and factories at half-capacity are making it harder for retailers to navigate this uncertain climate. What’s causing this seismic shift? Read on to find out more.

Continue Reading

Back To The Top
Contact Us