Baby & Kids 60 Days Returns Policy
- Purchase date must be strictly within 60 days
- Item must be brand new, in original condition and undamaged
- All original labels, seals on box must be intact and not broken
- Products with expiry of less than 6 months cannot be returned
- Products that are stated as ‘shipped from a separate location cannot be returned.
- Applicable only for baby products.
The following products cannot be returned unless unopened :
- Car Seats
- Safety gates and extensions
- Booster seats
- Any other products related to child safety
- Items that need assembly and had been taken out of the box
Please follow the following procedures :
- Email your request to email@example.com
- You should send photo images of the product showing every possible angle, especially the condition of the packaging as per our conditions stated above
- You will receive an acknowledgement and pre-approval if all conditions are met
- The cost of returning the item to us will be fully borne by you.
- Upon receipt of the returned item, we will inspect the item as per our conditions stated above
- If you return is accepted, you will receive an email from us within 7 working days
- Refunds are issued in the form of store credits which you can use for future purchases
- The refund amount will be the actual amount you paid
- Baby & Kids reserve the right to reject any return item that does not meet our return condition. If the item is rejected, you have to collect the item back.